Eatsa In-Store Status Board
As a restaurant, eatsa had a unique opportunity to provide customers with a killer in-store experience - something that hadn't really been innovated on in the landscape. With that came a slew of in-store digital displays, and a bunch of new design challenges. One of the biggest was working on our in-store Status Board.
1 (third-party) Engineer
2 Months for design
- Clarity around when a customers order was ready, and where to pick it up
- Easy operation of the cubbies
- Do not let experience be a bottle neck for allowing a large amount of orders to be processed
Slow timeline when executing with engineer
Design was not able to do high fidelity prototypes without engineering
There would be store locations in the future with less displays used for the status board
Balance All The Things
I worked with tools that were familiar to me to help us better understand how things would work in the real world. The biggest question here was how would this work at scale (i.e. during a lunch lunch with hundreds of orders)?